Privacy policy

Last updated: November 2026

Information we collect

When you place an order or use our contact form, we collect the details you submit, such as your name, email address, phone number, delivery information and message. We use these details to fulfil orders, provide support and communicate with you.

Order and payment information

During this initial launch, orders are submitted without online payment. We do not collect payment card details on this site. We retain purchase information as required for customer service and applicable obligations.

Access and security

Access to administration is restricted to authorised personnel. We use reasonable technical safeguards, but no internet service can guarantee absolute security.

Your choices

To request access, correction or deletion of personal information, subject to applicable law, contact hello@sproutacare.com.

Changes

We may update this policy as services develop. The current version will be published here.